If i ever wanted to meet an average ordinary citizen, its this chick..
I'm telling you. I cant make this stuff up ...(my comments are in red)
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Woman Fined for Hammer Fit at Comcast
BRISTOW, Va. —
She was fined and got a suspended jail sentence, but Mona Shaw says she has no regrets about using a hammer to vent her frustration at a cable company. Shaw, 75, and her husband, Don, say they had an appointment in August for a Comcast technician to come to their Bristow home to install the company's heavily advertised Triple Play phone, Internet and cable service.
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That damn Time Warner has the same BS advertisement.
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The Shaws say no one came all day, and the technician who showed up two days later left without finishing the setup. Two days after that, Comcast cut off all their service.
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Thats a straight up gangster move right there. No new shit and we takin' your old shit, nucka
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At the Comcast office in Manassas later that day, they waited for a manager for two hours before being told the manager had left for the day, the Shaws say. Shaw, a churchgoing secretary of the local AARP branch, returned the next Monday - with a hammer.
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"I smashed a keyboard, knocked over a monitor ... and I went to hit the telephone," Shaw said. "I figured, 'Hey, my telephone is screwed up, so is yours.'"
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THATS EVEN MORE GANGSTER!!!!
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Comcast Corp., the nation's largest cable company, disputes Shaw's version of its customer service record and calls Shaw's hammer fit on August 20 an "inappropriate situation."
"Nothing justifies this sort of dangerous behavior," Comcast spokeswoman Beth Bacha said.
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When Mrs. Shaw missed her re-runs of Happy Days and Andy Griffith and 60min, that was all the justification she needed.
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Police arrested Shaw for disorderly conduct. She received a three-month suspended sentence, was fined $345 and and is barred from going near the Comcast offices for a year.
The Shaws did eventually get phone and television service - with Verizon and DirecTV.
She said many people have called her a hero. "But no, I'm just an old lady who got mad. I had a hissy fit," she said.
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Hissy Fit?!?!?! Who the hell says that anymore???
These cable companies have us by the short and curlys when it comes to getting new service or fixing the BS they sell to us. We ALWAYS have to wait the next business day....sometimes the next 5 days. And they always give you like a 4 hour window, in the middle of the day, when i am supposed to be at work.
And its not just the cable company. I had a problem with my hot water heater a month ago....not a problem so to speak...the damn thing burst all over the garage. Now this happened on a Friday night. I finally had hot water on Tuesday. I wont even go through everything that happened that dreadful weekend, but needless to say I understand Mrs. Shaw's frustration. There are quite a few "customer service reps" out there that need to thank Jesus that my fingers couldn't reach through the receiver of my phone and snatch out their trachea.....
Whew...
I need a drink
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